All hats and headwear purchased from Tommy Cobau are final sale unless item arrived damaged. If your order arrived damaged, please contact tommycobau@gmail.com to discuss possible return/refund. No exchanges for other sizes or products will be accepted. If you are not fully satisfied with your order please feel free to contact us within seven business days of delivery to discuss your concerns. No refund requests will be accepted after seven business days of delivery.

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Please feel free to ask any questions before placing your order to ensure the hat is right for you.  All pieces ordered from Tommy Cobau are individually finished to the needs and specifications of the customer making even ready-to-wear hats custom and therefore final sale. Customer is responsible for taking required measurements to ensure best fit of the product. All required measurements will be requested by Tommy Cobau upon placing the order. If you have any questions about measurements please feel free to check out our "How to Measure your Head" page or email your question to tommycobau@gmail.com.

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Tommy Cobau reserves the right to reject any returns that do not meet the criteria above. Please be advised that any shipping and handling charges are non-refundable and the customer will be responsible for all return shipping costs. 

 

We want all of our customers to be happy so please feel free to reach out if you have any concerns before placing your order! All orders from Tommy Cobau can be customized so lets make the perfect hat for you!

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